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"The staff don't speak or understand Catalan, the main language in the area. They charge extra 25€ fee to clean the room when you come with a pet (little or middle size. Big size dogs are not allowed), but the room, initially, was extremely dirty. The floor was full of dust and hair from other guests (nobody cleaned that room the past two months. We even found a bag from previous guests). The room was an OK size, but the heater did not work well either. We even switched to cold air, but the...

"Lovely hotel but air conditioning does not work so was like trying to sleep in a sauna. For some reason it only blows and does not cool, and is also very noisy. A real shame as otherwise would have been 5/5. "

"Big room, comfortable bed (though prone to roll around), nice shower, but quite noisy in the halls with the lack of soft surfaces to damp the sound. Unfortunate as otherwise this would have been a perfect hotel. "

"Very calm, clean, great stay, professional staff"

"There was a change in hotel management during our stay. As the new managers were moving into their own accommodations, the main portion of the hotel was closed. Therefore this review is based only upon our stay in the luxury cabin: Positives: - The room is spectacular with amazing views - Bed is extremely comfortable. Probably the most comfortable bed I have ever slept in while travelling Europe. - Location is fantastic. Very quiet and near a donkey sanctuary. - With the restaurant being...

"Set outside of Vic, in the beautiful countryside, this old manor was a treat. Lovely hosts and great food."