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"Upgraded on arrival, staff on reception extremely welcoming, staff throughout hotel polite and courteous. Hotel very clean, and well maintained. First visit here, but will definitely be returning."

"Absolutely brilliant stay at oldhall Caister, all staff including Debby, Stacey and Lois in the restaurant were absolutely brilliant and delivered excellent customer service . The absolute stunningly lady also gets a mention for customer service and beauty at all times ..Room 1."

"First class, excellent hotel "

"The property is impressive from the outside, cosy and comfortable on the inside. The staff are warm and friendly and welcoming. the facilities are good, lovely swimming pool nice bar and restaurant. The reason I have not given 5 star is 1. Temperature a little cool in the bar. 2. Toiletries in the rooms lacking considering the quality of hotel. 3. The bed was not re made although towels and water and tea coffee etc were replaced. So maybe they got distracted and forgot the bed. Not that I can't...

"A great stay after a busy day to return for a swim steam room and sauna, then visit the restaurant for a well placed evening meal. Lovely and quiet area."

"When we arrived we were told we'd been upgraded to a suite, which was a lovely surprise (The Sefton, room 5). What a gorgeous room! Charming character with views to the cathedral. Room was large with plenty of storage. Downsides were spiral staircase and room was very warm, so wouldn't recommend for a summer stay! We had to have the windows open, which then meant you got all the traffic noise and people leaving clubs and pubs. There is no aircon. The bed was super comfortable. The staff...

"Welcoming staff - our 4th or 5th visit in the past year. Convenient, known, comfortable value priced."

"As above"