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"Great hotel with excellent facilities, staff really helpful. Complimentary mini bar and chocolates on pillow every night is a nice touch. The beds are huge and extremely comfortable and the spa was lovely to relax in after the busy day out."

"Great location and room overlooking the canal. The location was quiet yet central. The room was clean and comfortable, and we were upgraded! The kitchen area is fantastic (dual hob, microwave and dishwasher), the bathroom very spacious with a shower and separate huge bath! The bed is very comfortable, and it’s good to know they regularly clean and antibac the mattresses. The guy at reception was very helpful with letting us know the best areas to visit, giving us detailed map information....

"Impeccable service from very friendly and helpful staff. This is a really wonderful hotel. "

"Bathroom stunk like urine "

"Great!"

"Very elegant European style property with impeccable staff. Rooms are luxurious. Restaurants are very good and well priced."

"We booked the room at the top floor. It's beautiful and HUGE, with a great view of the canal. Loved it. Very romantic. Included breakfast is wonderful, fresh and yummy. Just one weird thing, the first cup of coffee is free but they charge for a second cup of coffee. At the price of this room why ask guests to pay for a second cup of coffee. Seems a little petty."

"Very nice property located close to city centre, water taxis, public transport and cruise port. Comfortable beds, clean with bathroom on steroids (waterfront room) with Sauna and jacuzzi bath. Little counter space however. Great views from waterfront room but higher floor recommended. Buffet breakfast was excellent. Staff pleasant. Price was reasonable."