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" I had booked but there was a problem with the online payment. I arrived at the hotel in the moning well within the 24 hour window indicated in the mail. I was told there was no booking and the hotel was fully occupied. They said they had no idea abotu Expedia and I should contact expedia myself. I think you should take them off from your site as this is totally unacceptable. If the hotel was fully booked they should have refused the booking. Brij Tankha"