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"Location is very good. Rooms are old but clean. "

"Gentle door man, receptionist and restaurant stuff. They’re very supportive for my Almaty experience. Room is clean enough. Hot shower is working well. ドアマン、レセプション、レストランスタッフ全ての方がサポーティブで、良い滞在になりました。部屋も綺麗で大きさもちょうど良かった。ホットシャワーもしっかりでる。女子1人旅でも2人旅でも使いやすいホテル。徒歩1分のところにスーパーあり。 "

"Great location, amazing views, iconic hotel. The room was clean and comfortable but a bit outdated. It didn’t bother me though. The view was great from my room and from the top bar/ restaurant in the 26th floor."

"Best hotel ever, Asan was the best! He had a cake specially made for me after Team USA competed. Best hotel!!! "

"Wonderful stay"

"Amazing swimming pool and breakfast. Very helpful staff."

"If you’re searching for a hotel to stay in Almaty but you’re put off by the room rates at the Ritz-Carlton, my advice is get a temporary second job to increase your budget because this hotel, their staff and the facilities are worth every penny of the cost. The staff are second to none in their attention to detail, their anticipation of your requirements and going the extra mile to make your stay not just good but verging on the magical! The management deserve an accolade for achieving such a high standard of service from every member of staff in all departments of this hotel. Bravissimo! "