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"Good hotel , excellent location and service"

"Very nice place to stay "

"Overall, incredible experience"

"Shops on the first floor were never open, the majority of staff had no ideas or references for shopping. Very limited ability to charge to room (results in multiple charges and fees for international visitors). Overall, these were small things as the hotel is lovely, the rooms comfortable, the location excellent, and several staff members (Svitlana at reception) are exceptional."

"The hotel is new but service is odd. At the checkout- I was in the rush on my way to airport, the reception desk refused to return my security deposit - asking me to show a receipt from transaction (which I could not find). It was inconvenient. When you put a charge on the credit card- hotel should keep a copy for the record... Overall my room was clean and service team was friendly."

"A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!"

"the first toom was noisy, but changed upon asking"

"Perfect"