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"We are repeated customers. Without disappointment, this is a very friendly hotel with excellent staff. Would stay again."

"We chose the Best Western Plus Hotel Universo as it is walking distance from the Rome train station. We were upgraded to a larger room with sofa bed. It suited us very well. The breakfast had a lot of options and staff was very attentive with coffee orders. We ate dinner one night at the restaurant which served some Roman classics and it was good. Overall, would stay again and recommend this hotel. "

"Great location and friendly staff. Hipster place and small rooms however the staff and services make you not want to be in your room anyway. I will certainly return and do recommend "

"Great place"

"Nice and convenient hotel for any Rome layover!"

"Very nice hotel, but close to Stazione Termini. Nice when hauling your luggage but the less fortunate tend to congregate in the area."

"Giorgio was a big help. Breakfast was great. Hotel lobby undergoing construction but not a big deal. Very accommodating as far as keeping our luggage while we went around the city. "

"Super clean. Polite, helpful staff. Great location. "

"Good location near to the train station"