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"Highly recommend "

"Two adults two teens stayed in a Hollywood Quad room in Jan 2025 after flying into Narita airport. The shuttle bus from airport to hotel was fast and convenient. Front desk staff very helpful sending luggage on (cash only). We had the buffet dinner (easy and very high quality, expensive but worth it) and buffet breakfast (lots of Western and Japanese options). Our room was older but immaculately clean and quiet. Note the pool (extra charge) isn't open all day, only afternoon/ evening. Shuttles back to the airport were divided, one to Terminal 1 and one to Terminals 2/3, really efficient. This hotel was excellent and we've booked here again. It was far more affordable for a Quad room to stay here than in central Tokyo. "

"Staff is helpful. Breakfast was very good. Comfortable and clean rooms. Small by western standards but typical in Japan. "

"We really enjoyed the Nikki Narita Hotel. Easy check in and the room was very spacious. There a number of dining options. There is also a great lounge on the 11th floor and a drug store open 24 hours. We would recommend this hotel to anyone. "

"Really enjoyed my stay here, as a tourist I was having trouble booking flights and hotels to match and with this hotel had many options available and last minute too. Very friendly compared to the other hotels we stayed at and convenient store inside for food. Took care of our baggage while we were out and put it up in our rooms for us. Also provided transportation to Narita Airport so if you need somewhere to go after narita, check out this hotel."

"clean, easy check in and out, close to trains"

"We stayed here for 5 nights and had the best experience! The hotel was spotless, with daily room cleaning and complimentary bottled water that made our stay extra comfortable. They offer a super convenient shuttle service to and from the airport, train station, and even the mall—such a lifesaver when traveling with kids! The staff were incredibly kind, helpful, and always ready with a smile. From thoughtful amenities to seamless service, everything was just perfect. Honestly, I wouldn’t stay anywhere else in Narita—this place truly felt like a home away from home. Highly recommend!"

"Large room and a great value. Excellent and diverse breakfast. The entire facility is in excellent condition. Free shuttle to and from Narita. "

"The hotel itself is good. They have shuttle service from Narita airport to the hotel and back. It’s Hilton so you can expect that it offers good service and value for your money."