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"Beautiful, great staff"

"I was working nearby , this place was close to my client so did the job perfectly, service was very good , restaurant was good , beware if you want to be close to this is a fair distance out . "

"All perfect. We will definitely return again. "

"Good bits: Nice hotel with very good food and they are pet friendly Very nice wellness centre with lots of saunas and big-ish swimming pool. English language of staff was quite good Hotel has indoor golf, indoor tenis and squash, bowling alleys and more sports facilities. Bad bits: There was no shower gel and no hand soap in the room and no shower curtain over the bath Guidance from staff was sketchy for the wellness and for directions to city centre. Nobody explained how the sauna world...

"Not in each room exist WI FI and rooms without conditioners"

"Velké, prostorné a moderní pokoje. Tiché, klidné okolí. Přátelský servis. Dobrá snídaně formou bufetu. Restaurace s dobrou českou kuchyní za atraktivní ceny. Na chodbě je lednice a varná konvice s možností přípravy teplých nápojů. Dobrá základna pro objevování oblasti. V blízkosti penzionu je autobusová a vlaková zastávka (Karlovy Vary-Dvory 700 m. a Aréna 1 km)."

"The staff are very friendly. Transport is easily accessible. Breakfast was good. It is good for a couple nights. There isn't any entertainment. I would recommend."

"The hotel has an amazing location, fabulous architecture and is maintained in a great condition. The common areas and rooms were super clean. However at this price you would expect some level of service and hot water in the shower. Check in was ok - the person at the reception was obviously new so a little bit clunky check in process. However.. I had ordered a restaurant table in advance for dinner that night. When I showed up around 7, the restaurant was less than half full, and I asked...