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"Everyone from the staff was very friendly and spoke English. Perfect customer service thank you! Highly recommend "

"It was a very short walk from the train station. And the hotel has an attached casino which serves free drinks and dinner if you opt to make the free casino card (for which you have to provide your passport). Also the breakfast buffet has a very nice spread with a pancake making machine (not the single ones that are found in US, but more like a robot that churned out mini pancakes). Received two complimentary bottles of water as well. It was an easy walk from the hotel to Serdika."

"The possibility to have early breakfast is nice... thanks!!!"

"Excellent staff, very friendly and helpful. Hotel in a fantastic location. Highly recommend"

"Everything was great. "

"G"

"The room had old damp paint peeling off the walls, but the room then was not damp. The receptionist who checked me in was outstanding! Excellent customer service skill from the check in receptionist. However the checkout receptionist did not give me a razor like last time! "

"I was very sick when I was check in and didn’t stay in the hotel. People was great and I was very sick to stay and I was in the hospital "

"Loved the sauna steam 👌 5 star for everything else too"