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"One of the best hotels we've ever stayed in. Absolutely beautiful and the decorations for Christmas were stunning. We loved spending time in the lounge area by the fire, the breakfast was very tasty and the hotel is in the perfect location. Would highly recommend. My ownly fault, and this isnt unique to this hotel, is that we paid an additional price for our four month son to stay (which is expected). Then when checking in online, we were asked to pay an extra price for a cot. That's like...

"Really loved the location!! Staff was outstanding "

"Excellent location close to train station and public transportation (tram and buses). Close to lots of restaurants and main shopping venues. Room was reasonable size but bathroom could be updated. The temperature in the room and floors is too high and even with AC, could not reach an « acceptable » temperature. There is a gym with limited equipment (and again very hot). Excellent breakfast and friendly and helpful staff. "

"Very helpful and polite staff, service provided very good. "

"Amazing location and such a chic boutique style hotel "

"Large room with nice bathroom."

"Excellent location six minute walk from train station safe area, shops and restaurants easy accessibility. Our room is quiet the windows open, which is nice in the winter for a little bit of cold when the room is hot the staff was pleasant had minimal interaction with them."

"Lovely hotel in an excellent location. Good spa facilities with small pool, infrared solarium and sauna. Brilliant breakfast. Friendly and helpful staff. "