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"This is an incredible hotel. As an American visiting Armenia, this will be my place to stay every time. The staff are amazing. The breakfast is incredible and the pool is perfect temperature. I have a 1 year old with me and everyone has been so accommodating. I just extended my stay here because… oh my god how amazing it is. If you are visiting from US or Europe, I promise you that this is where you want to stay. All the love from room 1209 "

"I think it is completely inappropriate for this to be advertised as a 4 star property. The standard falls below 2 stars at its very best. The first room as I was offered (even though I was later told this was an error, which I do not fully believe) was in an appalling condition. There were marks on the walls, the wardrobe was broken, the fridge smelled to name but a few. I was then offered an upgrade to a better room. Which certainly was an improvement, but barely 3 stars let alone 4. I was...

"This was a return visit and everything was fine . I think 22 USD for breakfast is crazy and 7 USD for a coffee so I think next time I’ll try another hotel "

"Staff was excellent and bery acomodating when it came to meeting our needs."

"In the shower water is not powerful"

"I cannot say enough good things about my wonderful stay in Dilijan, and it was because of the excellent hospitality provided by Casanova Inn. The place is so charming and peaceful, and the meals some of the best anywhere. The staff was so friendly that I did not feel I was in a hotel, I felt I was at home with family. They care about each of their guests and go out of their way to provide the best Dilijan experience possible. The owner, the managers, the workers all were top notch. ...

"Extremely clean hotel. Very friendly and polite staff at the reception who are ready to help you every minute of the day. Very nice cleaning ladies. Staff in the dining room work diligently to make sure all the dirty plates are removed and clean tables are ready. Immediately replenish the plates at the buffet and greet you with a smile. Of course the General Manager is there at every footstep checking all operations are running smoothly. During my stay tourists were from Canada, France, Germany,...

"Everything was fine "