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"Very well located property with excellent staff , located perfectly between the chaos of the medina and the calm of a high end break "

"My time at the Taj was amazing. Impeccable customer service by Zim at the front desk. She truly went above and beyond to ensure that I had a wonderful stay. Also Farun from housekeeping, thank you for the wonderful conversations and the service you provided. Jade, thank you as well for being super attentive. The customer service at the Taj CapeTown is exceptional and fabulous breakfast spread. Great stay if you’re in CapeTown! "

"Amazing place to stay. Awesome service and will stay again"

"I had an amazing stay here. The staff were top notch and extremely helpful during our entire stay. I had a few issues with my initial room that I was given at check in, and when I brought them up to the onsite manager, he quickly went out of his way to change my room. ALL of the staff I interacted with were fantastic. From the front desk, to the restaurant staff, to housekeeping, everyone went above and beyond. The rooms were great and very comfortable. Even the room I changed from was great. The main issue I had was with the balcony door. It had a large gap that could let bugs inside. Because I could not get the yellow fever vaccine, I was terrifed of mosquitos coming in. As I stated earlier, the manager changed our room without any issue and the new room was perfect. I would reccommend this hotel to anyone going to Nairobi."

"Great property.. close and walkable to all tourist area. Really helpful and great staff. Food and ambience at le arabe restaurant was great "

"Staff friendly and kind, especially Frank who took us on a historic Stone town wali g tour Location perfect, food and service were excellent!"

"The hotel was in a good location and the staff were very friendly and good. The carpets were bit outdated. The restaurant was not very good. the bar was ok. the breakfast was good. "

"Amazing "

"The hotel is on 6 different properties close to each other in the Medina. I visited three of these (one with main reception and breakfast, one with the room I stayed in and a third with the spa). All were close by but its good to be aware of this. The staff were helpful with the luggage and with booking taxis, spa, excursions etc. "