Cittadella Trip

Fabulous! We loved staying here for so many reasons! The staff is incredibly friendly and helpful. We received excellent recommendations for dinner, including one for Osteria Ai Do Pozzi, which was AMAZING! The room was super clean, comfortable, and lovely. We hope to come back someday!

beautiful hotel. Front desk was terrific in this great location. Would return

This hotel exceeded my expectations in every area. Unfortunately while I was a guest I experienced a horrific situation, ( unrelated to the hotel ). The staff immediately assisted me with everything I needed. I only wish I could remember the names of the staff members who went OVER & ABOVE to help me. In addition I had experience with their sister hotel and had an equally superb time. Employees & staff may be in a position to help guests meet their needs but I can attest that the staff at these hotels were empathetic and absolutely did everything within their power to help. Highly recommend these hotels in Venice for many reasons.

We booked a luxury room with balcony with a view of the Rialto Bridge. However, the hotel only has two rooms like this - one room with green decor, which is featured heavily on the website and a second with Red decor. For the first few nights of our stay we were in the 'red' room. The website description of this class of luxury room is 215ft2, with wardrobe and dressing table. The 'red' room is much smaller perhaps about 120ft2 and just wide enough for you to squeeze past the bed. There is no wardrobe or drawers to store clothes. Whilst the view from the balcony is magnificent, the hotel should not be classing both these rooms together. The red room is adequate with a great view, but certainly not luxury .... even for Venice.

This hotel had amazing service, clean and very friendly!