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Hotel Portal de San Antonio

2.5 star property
Hotel with free breakfast, near Clock Tower

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Photo gallery for Hotel Portal de San Antonio

Check-in/check-out kiosk
Reception
Family Room | Minibar, rollaway beds, free WiFi
Standard Single Room | Bathroom | Shower, free toiletries, towels
Lobby sitting area

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double Room

Standard Double Room | Minibar, rollaway beds, free WiFi

Standard Double Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room

Family Room | Minibar, rollaway beds, free WiFi

Family Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 21 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, rollaway beds, free WiFi

Standard Single Room

Highlights

Air conditioning
Flat-screen TV
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

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About the area

Map
Getsemani, Carrera 10 No. 25-149, Calle San Antonio, Cartagena, 130001

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk - 0.5 km
  • Clock Tower - 10 min walk - 0.9 km
  • San Felipe de Barajas Castle - 14 min walk - 1.2 km
  • Walls of Cartagena - 15 min walk - 1.3 km
  • Bocagrande Beach - 9 min drive - 2.3 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬1 min walk
  • ‪Doña Lola - ‬2 min walk
  • ‪Cervecería Cartagena Bar - ‬3 min walk
  • ‪Sierpe - ‬4 min walk
  • ‪Demente - ‬1 min walk

About this property

Hotel Portal de San Antonio

Hotel near Cartagena de Indias Convention Center
Close to Clock Tower and Walls of Cartagena, Hotel Portal de San Antonio provides amenities such as free continental breakfast. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A round-trip airport shuttle (surcharge), a 24-hour front desk and concierge services
  • Wedding services, free newspapers and a front desk safe
  • Tour/ticket information
Room features
All guest rooms at Hotel Portal de San Antonio boast thoughtful touches, such as air conditioning, in addition to amenities, such as free WiFi and minibars.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with cable channels

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) during limited hours
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for COP 40000.00 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: COP 25000 per person (one way)
  • Rollaway bed fee: COP 40000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

If you are travelling with a child, your property may require you to present the following documents: parents travelling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Colombian citizens) at check-in. If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be required to present a notarised consent of travel signed by both parents and a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa San Antonio Cartagena
Casa San Antonio Cartagena
Portal San Antonio Cartagena
Hotel Portal de San Antonio Hotel
Hotel Portal de San Antonio Cartagena
Hotel Portal de San Antonio Hotel Cartagena

Frequently asked questions

Is Hotel Portal de San Antonio pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Hotel Portal de San Antonio?

Check-in begins at 3 PM.

What time is check-out at Hotel Portal de San Antonio?

Checkout is at noon.

Does Hotel Portal de San Antonio provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of COP 25000 per person applies.

Where is Hotel Portal de San Antonio located?

Located in Cartagena Walled City, this hotel is within a 15-minute walk of Plaza de la Trinidad, Cartagena de Indias Convention Center and Clock Tower. Santisima Trinidad Church and Ciudad Movil Cultural Center are just steps away.

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Hotel Portal de San Antonio Reviews

Reviews

6.4
Rating 10 - Excellent. 3 out of 12 reviews
Rating 8 - Good. 2 out of 12 reviews
Rating 6 - Okay. 2 out of 12 reviews
Rating 4 - Poor. 4 out of 12 reviews
Rating 2 - Terrible. 1 out of 12 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

2.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I don't think this hotel exists. I went to the address listed but no one ever answered the door. I ended up having to find another hotel.
Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Liked: Property conditions & facilities
Disliked: Cleanliness

Seguro encuentras una mejor opción

Viajé con bebé de 17 meses y duerme temprano, el hotel-hostal está a pocos pasos de una plaza en la calle con fiesta, música, indigentes, gente tomando cervezas y oliendo a orines por doquier sin duda si tu viaje es familiar no lo recomiendo. La sencillez de un hotel no está peleada con la limpieza ni el mantenimiento ni el tener en recepción alguien que al menos te avise algo tan simple como que hay show de tambores en esa plaza todos los días a las 9 pm por si no quieres perdertelo o ponerle tapones al bebé o que cuando le preguntas por un restaurante para comer no te diga cualquiera está bien. En los 4 días el jabón y shampoo nunca fueron resurtidos, toalla de manos nunca hubo, la cama un día la tendieron con 2 sábanas de cajón, la polilla de las ventanas estaba hace no se cuanto en el cuarto y así podría seguir.
Stayed 4 nights in Dec 2018

4/10 Poor

Jaime

Liked: Staff & service
Disliked: Cleanliness

Muy regular

No fue limpiado mi cuarto, según ellos porque no avisé con un hablador y ni siquiera en el cuarto estaba el hablador. Hay ratones en el area de cocina informamos y no tomaron en cuenta el comentario, para negocios considero q falta un escritorio y silla, falta frescura en la zona de recepción. Pueden mejorar mucho poniendo empeño en sacar adelante el negocio.
Stayed 2 nights in Nov 2018

10/10 Excellent

Osiris, Miami

Nice hotel within walking distance from the walled city.
Stayed 3 nights in Aug 2018

10/10 Excellent

cucche, argentina

todo lindo, además son muy atentos en la recepción

muy buena , por la ubicación del hotel, por las condiciones de limpieza y por el personal, buenisimo
Stayed 3 nights in Mar 2018

6/10 Okay

Juan

Esta bien pero puede facilmente mejorar.

La primera noche me aisgnaron una habitacion equivocada, estos se corrigio para las noches 2 y 3. El desayuno es bueno pero no abundante. El mantenimiento debe mejorar sobre todo en el aire acondicionado. La ubicacion es increible y la zona es muy alegre y llena de entretenimiento.
Stayed 3 nights in Mar 2018

8/10 Good

Alicia

Nice basic hotel in fun neighborhood

Great location with a polite staff. Rooms are very basic, ours did have a minifridge, which was nice to have, and like most hotels and hostels in Cartagena there is no hot water for the shower. The included breakfast is nice, you get a choice of 3 different options.
Stayed 1 night in Jan 2018

6/10 Okay

Sabatino

Coo boutique hotel for the money

Nice location in heart of Plaza De Trindad.. 10 minutes walk from Plaza Del Relo.. Amazing staff.. but I stayed on the first floor by the breakfast area so people eating woke me up every morning early.. that was my biggest issue. Great if you want to stay in the old historic area.. if you want comfort or space this isnt the place. Pay more and get more.
Stayed 2 nights in Jan 2018

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not Happy and left for another accommodation

The rooms are very small with no wordrobe and more importantly no windows. Sitting on the toilet one hits its knees in the wall. very noisy as every step outside on the stairs can be heard inside. Unfortunately the rooms were not very clean either.
Stayed 4 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

10/10 Excellent

Maria

Hotel muy limpio, buen desayuno

Nuestra estadía fue muy cómoda, el desayuno es de buena cantidad y el personal es muy atento a las necesidades de los huéspedes. A muy poca distancia hay varias opciones de restaurantes muy simpáticos y con buenos precios. Se puede ir caminando hasta la puerta del reloj y centro histórico.
Stayed 3 nights in Dec 2017
This review was submitted before 2018 and has not been verified.

4/10 Poor

VERED

Liked: Cleanliness, property conditions & facilities, room comfort
בקבלה היו אדיבים ונחמדים מאד אך כשנכנסו לחדר הוא לא היה נקי אין מים חמים במקלחת
This review was submitted before 2018 and has not been verified.

8/10 Good

Jossie, Lima

Muy bien ubicado.