Sunset Mountain Inn and Spa

2.5 star property
Family-friendly hotel with full-service spa and fitness centre

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Sunset Mountain Inn and Spa

Front of property
Indoor pool
Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access | Individually decorated, individually furnished, desk, iron/ironing board
Combined shower/bathtub, free toiletries, hair dryer, towels
Couples treatment room(s), body treatments, hot stone massages

Reviews

7.6 out of 10

Good

Popular amenities

  • Hot tub
    Hot tub
  • Housekeeping
    Housekeeping
  • Pool
    Pool
  • Spa
    Spa
  • Gym
    Gym
  • Air conditioning
    Air conditioning
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Room options

Available filters for rooms
Showing 2 of 2 rooms

Economy Double Room Single Use, 2 Queen Beds, Accessible, Pool Access

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Fridge
Flat-screen TV
Shower/bath combination
Private bathroom
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Queen Bed with Sofa bed, Accessible, Kitchenette

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Kitchenette
Fridge
Flat-screen TV
Separate bedroom
  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

About the area

Map
104-1151 Sidney Street, Canmore, AB, T1W 3G1

What's nearby

  • Canmore Caverns - 4 min drive
  • Grassi Lakes - 5 min drive
  • Canmore Nordic Centre Provincial Park - 5 min drive
  • Silvertip Golf Course - 5 min drive
  • Stewart Creek Golf Club - 11 min drive

Getting around

  • Banff Station - 21 min drive
  • Calgary International Airport (YYC) - 76 min drive

Restaurants

  • ‪Tim Hortons - ‬6 min walk
  • ‪A&W Restaurant - ‬9 min walk
  • ‪The Grizzly Paw Brewing Co - ‬12 min walk
  • ‪Ramen Arashi - ‬12 min walk
  • ‪The Rose & Crown - ‬11 min walk

About this property

Sunset Mountain Inn and Spa

Family-friendly hotel near Canmore Nordic Centre Provincial Park
Located close to Silvertip Golf Course and Grassi Lakes, Sunset Mountain Inn and Spa provides a firepit, a hair salon and an arcade/games room. Active travellers can enjoy mountain biking at this hotel. Treat yourself to a body scrub, a manicure/pedicure or a hot stone massage at The Parlour Spa, the on-site spa. The on-site restaurant, The Grande Kitchen & Bar, offers breakfast, lunch and dinner. In addition to a gym and a hot tub, guests can connect to in-room WiFi, with a speed of 25+ Mbps.
Additional perks include:
  • An indoor pool and a children's pool, with a waterslide
  • Express check-out, babysitting (surcharge) and luggage storage
  • A vending machine, a front desk safe and massage treatment rooms
  • A TV in reception, concierge services and a table football
  • Guest reviews speak highly of the helpful staff
Room features
All 81 individually furnished rooms offer comforts such as air conditioning, in addition to amenities such as WiFi. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • Flat-screen TVs with cable channels
  • Fridges, microwaves and coffee/tea makers

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transport

  • Height restrictions apply for on-site parking
  • Ski shuttle nearby
  • Onsite parking available only on request
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A restaurant

Restaurants on site

  • The Grande Kitchen & Bar

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • In the mountains
  • Outdoor furniture
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Built in 2002
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: CAD 40.00
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 40.00
Express check-out available

Special check-in instructions

The front desk is open daily from 9 AM - 10 PM
Guests will receive an email 7 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 20.0 per night.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 200.0 per accommodation, per stay
  • Breakage deposit: CAD 0 per stay
  • Resort fee: CAD 15 per accommodation, per night
The resort fee includes:
  • Bicycle storage
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Lending library access
  • Nearby fitness centre access
  • Parking
  • Partner property access
  • Partner property pool access
  • Phone calls
  • Pool access
  • Self-parking

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: CAD 40.00 (subject to availability)
  • Late check-out fee: CAD 40.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Sunset Mountain Inn Canmore
Sunset Mountain Inn
Sunset Mountain Canmore
Sunset Mountain Spa Canmore
Sunset Mountain Inn and Spa Hotel
Sunset Mountain Inn and Spa Canmore
Sunset Mountain Inn and Spa Hotel Canmore

Frequently asked questions

Does Sunset Mountain Inn and Spa have a pool?

Yes, this property has an indoor pool and a children's pool. Pool access is from 8 AM to 10 PM.

Is Sunset Mountain Inn and Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Sunset Mountain Inn and Spa?

Limited spots are available.

What time is check-in at Sunset Mountain Inn and Spa?

Check-in start time: 5:00 PM; check-in end time: 10 PM. Early check-in is available for a fee of CAD 40.00 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Sunset Mountain Inn and Spa?

Checkout is at 10:00 AM. Late checkout is available for CAD 40.00 (subject to availability).

Where is Sunset Mountain Inn and Spa located?

This family-friendly Canmore hotel is located in the mountains, within 2 mi (3 km) of Canmore Nordic Centre Provincial Park and Silvertip Golf Course. Grassi Lakes and Canmore Caverns are also within 3 mi (5 km).

Sunset Mountain Inn and Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 286 out of 864 reviews" "
Rating 8 - Good. 271 out of 864 reviews" "
Rating 6 - Okay. 172 out of 864 reviews" "
Rating 4 - Poor. 82 out of 864 reviews" "
Rating 2 - Terrible. 53 out of 864 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lonya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this property each time we stay here. The staff is friendly and helpful. Live the heated underground parking and the ease of check-in
Stayed 2 nights in Nov 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unit that we had was absolutely amazing. Management had up graded our stay from 1 bedroom to a condo unit and we truly loved it. Will definitely book a similar unit the next time we’re in the area. Thanks.
Stayed 2 nights in Sep 2024

6/10 Okay

Brad

Travelled with family
Liked: Cleanliness
We liked the closeness to everything in the area and Banff. And we loved the pool and hot tub.
Stayed 3 nights in Oct 2024

8/10 Good

Jillian Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Felicia

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for 4 nights and it was lovely. Check in and out super easy. Accessible parking and door codes instead of cards was so nice for us. Also loved the easy access pool and hot tub next door. Worth it in my option for the price and decently close to Banff. Would book here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sheharyar

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Oct 2024

6/10 Okay

ML

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Dated property. Airconditioning not working, fortunately there is an electric fan in the room and it is there for a reason
Stayed 2 nights in Oct 2024

10/10 Excellent

Sheryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Daniel L

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the space!! 2 rooms and kitchen area!
Stayed 7 nights in Sep 2024

6/10 Okay

Kirsten

Travelled with family and small children
Liked: Cleanliness, staff & service
Overall the property was fine, nothing was super standout amazing or terrible. The A/C only works above certain temperatures which left us hoping the one window and provided fan would cool the room enough to be comfortable (it didn't) and though a nice touch, most of the machines in the game room are semi-functional at best. It was a bit daunting figuring out where to go for the pool since it is located in a separate building, and the "change room" is non-existant but that would be on the other property to assess. Again, the experience was fine, the staff were friendly and welcoming, but this would not be my first choice for our next stay in Canmore.
Stayed 2 nights in Oct 2024

8/10 Good

William

Travelled with partner
We sure appreciated the kitchenette and the extra room it provided. Staff accommodating!
Stayed 2 nights in Oct 2024

2/10 Terrible

ALTON L

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Jennifer

Business traveller, Travelled with group
It was ok for our stay ... the room was hot and limited air flow from the small window ... we were also woken up to a truck backing up in the property next to ours at 7:30am
Stayed 2 nights in Sep 2024

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aside from the room being a little bit on the warm side, and the parkade being labelled something different than the resort name, everything was wonderful! Front desk closes at 11pm, but the staff made sure we had very detailed instructions, door codes, parking access, everything was so easy! Would absolutely stay here again!!
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet place.
Stayed 2 nights in Sep 2024

6/10 Okay

Nolan

Travelled with group
Liked: Cleanliness
Very basic room. Older building.
Stayed 2 nights in Sep 2024

4/10 Poor

Aysel

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The guests stayed above us made too much noise until midnight. They were moving furniture and stumping. This happened both nights.
Stayed 2 nights in Sep 2024

6/10 Okay

lori Rae

Travelled with family, Travelled with partner
Liked: Staff & service
Not worth the cost, very plain and basic. Lots of walking to get to room, pool. To go outside.
Stayed 1 night in Sep 2024

10/10 Excellent

JEENA

Liked: Cleanliness, staff & service, property conditions & facilities
Good place for couple of days. Pricey.
Stayed 2 nights in Sep 2024

8/10 Good

Marsy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and eager to help make our stay exactly what we wanted
Stayed 2 nights in Sep 2024

10/10 Excellent

Delia A.

Stayed 2 nights in Aug 2024

8/10 Good

Marsy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went above and beyond to make your stay enjoyable,
Stayed 4 nights in Sep 2024

8/10 Good

Ailsa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, but you need about 5 different codes to get in, bit of a faff.
Stayed 1 night in Sep 2024

8/10 Good

Peter, Klineberg

Travelled with family, Travelled with group
The room cleaning was infrequent or not at all. We stayed 16 days and the room was cleaned on 2 or 3 times.
Stayed 14 nights in Jun 2024

6/10 Okay

Anne

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
It was very suprising that they just get the dirty towels and leave a pile of new ones and fix the bed without changing the sheets. Its a first for me to experience that out of all the hotels i’ve stayed in.
Stayed 3 nights in Aug 2024