4/10 Poor
Davina, Edgewood
Travelled with partner
18 Dec 2024
Disliked: Staff & service, amenities, property conditions & facilities
Check in was smooth. The gal who stated she was the manager was pleasant and cordial. She explained they have some local riff raff she works hard at keeping away. A few families who moved out to the area and were having a tough time finding a place to live so there honest enough to say she had some concerns when she noticed were from New Mexico. I assured her we wouldn't cause any problems. She encouraged us to see the Christmas Lights on display near the river. She said they keep coffee full all times. Which i believe is true on her shifts. Not some of the employees shifts. I had gone to get some it was empty i informed the other lady and she was like we don't keep coffee on all nights, all the time. I said oh and left for my room.The room was nicer than expected. You can tell there have been updates. The bedding was wrinkled in a way it may have previously been used. I say this only because we checked out and had to return later in the week. We were given the same room and the bed looked the same.The next day after check in all the staffs attitude changed. As if they knew they had our money. Any time my husband and would walk in their eyes would shift away to not make eye contact or if we do say hi to them or acknowledge them or ask them for anything their tone was displeased and OMG the eye rolling was exaggerated no one could miss it. As many smoke breaks as they seem to take you would think that property would not be littered with them. The breakfasts were nothing.
Davina
Stayed 3 nights in Dec 2024