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"Beautiful luxurious hotel facing the harbour. Room had great sea view but huge cruise ships dock right in front of hotel so view partially obscured when ships are in. Room very clean but there were ugly stains on the carpet where someone had spilled something - carpet should have been professionally cleaned, seeing as this is a high-end hotel and stains were unsightly. Another negative for non-Europeans is the tub/shower combo - the controls for water in the tub are in the middle as opposed to the end in north America so if using tub to take a shower at the long end of the tub, you easily bump into the tub controls - got a few bruises as a result so you need to be careful. Tub also very slippery if you are showering and they should automatically supply a non-slip mat - this is an accident waiting to happen. Hotel very close to shopping and dining. Staff great. Breakfast was amazing with lots of choices. Valet parking is worth the expense because parking in the area is otherwise difficult. Would definitely stay here again."