2/10 Terrible
yesenia
12 Jan 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No smoking is permitted, but our room had a nasty smoke odor that hit us as soon as we walked in, and sadly the walls were dirty. The door lock was ghetto-rigged as if someone tried breaking in and fixed it as cheaply as possible. We had mentioned that we would please have the two rooms next to each other, but reception said there were none available. When we got to our room, we walked out and realized that another customer had gotten a closer room close to our 2nd room, which I thought was not cool for not being honest with your customer who paid to keep your business running. I called earlier to ask about having the two rooms next to each other and said to come in and let them know so that they could accommodate our needs but that never happened. We Didn’t feel the need to make it a huge deal since we were only there for one night to party figured a review would be best.
yesenia
Stayed 1 night in Dec 2024