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"What sets apart the great hotels from the world’s awards-winning most excellent hotels is guest services and personal attention to detail. The Oberoi Amarvilas, Agra, has top level guest services. And food and accommodations. We were met by the hotel accommodations manager, AISH WARYA SINGH BHADAURIA, and he immediately resolved Expedia booking SNAFUs that had us booked twice - non refundable, once even before we arrived in the country. While the Expedia refund could not happen to no fault of the hotel, our manager friend delivered so much value and benefits to our stay that we felt fully whole. From the personal greetings and farewells, to all the excellent meals and customer service in between, we were blown away impressed by this hotel and its management. Views to the Taj are the best and the pool was perfection. I will recommend to everyone to stay here "