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"Entire staff was outstanding. We enjoyed staying with your hotel. Restaurant staff did everything humanly possible to make any thing we ordered. We will be back !"

"Very nice, well maintained property with excellent staff."

"Stayed 2 nights in spremium deluxe rooms. Overall stay was average nothing exceptional good or bad. Good - Clean rooms and bathrooms - Quick service and housekeeping - Good lawn at back side Not Good - Rooms did not have any good view and were close to reception and parking - It was noisy during night and early morning due to checkin / checkout and rooms not having proper noise isolation - No dorm facility for driver "

"Amazing "

"This is newly built so most of the amenities are in very good condition. This hotel offers good view to the valley. For better view, see if you can get rooms on 2nd or 3rd floor. Breakfast and room service is good."

"The ambience, staff, room service, food and the landscape everything was wonderful. Please upgrade your wifi service as I had hard time connecting my office laptop. "

"We thoroughly enjoyed our stay at the venue - Excellent service and care by the whole Fountain team - especially Snigdha. From start to end it was a fantastic, personalised experience for us and our kids. We will be staying here every time we visit Mahabaleshwar, for sure. "

"Our recent stay at Coocasa Mahabaleshwar was an absolute nightmare. The property was dirty, with the third room being nothing more than a storage space filled with spare mattresses, bed not being double and no attached bathroom. The hall was a mess, cluttered with old boxes, and the outdoor chairs were wet and surrounded by garbage. To make matters worse, there was a dangerous leak above the stairs. We raised these issues with hotels.com immediately upon checking in, but they were unable to provide any help. Only solution was to check in at some other property 25kms far which was not a feasible option. The property owner was incredibly rude and dismissive, telling us to check out if we were unhappy. The food was awful, and every service was delayed. The photos on the app were completely misleading, and the description of the property did not match reality at all. We were deeply disappointed and would not recommend this place to anyone. Our stay was beyond disappointing and utterly frustrating."

"Good place to stay."