Union Square Shopping Centre - 3 min walk - 0.3 km
Aberdeen Music Hall - 7 min walk - 0.7 km
His Majesty's Theatre - 9 min walk - 0.7 km
Aberdeen Harbour - 9 min walk - 0.8 km
University of Aberdeen - 4 min drive - 2.8 km
Restaurants
Cosmo - 3 min walk
The Craftsman Company - 2 min walk
Aitchies Ale House - 1 min walk
Cheerz Nightclub - 1 min walk
Malone's - 2 min walk
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: WiFi (surcharge)
Parking and transport
Height restrictions apply for on-site parking
Offsite parking available (GBP 6 per day)
Food and drink
A bar/lounge
A restaurant
Private picnics
Snack bar/deli
Family friendly
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Proposal/romance packages
Business services
Conference space
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways
Lift
Stair-free path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
LCD TV
Food and drink
Champagne service
Electric kettle
Limited room service
More
Connecting rooms available
Desk
Heating
Iron/ironing board
Policies
Payment types at the property
Important information
Property is also known as
Carmelite Aberdeen
Carmelite Hotel
Carmelite Hotel Aberdeen
Hotel Carmelite
Carmelite Aberdeen, Scotland
Carmelite
Carmelite
Carmelite Hotel Hotel
Carmelite Hotel Aberdeen
Carmelite Hotel Hotel Aberdeen
Carmelite Hotel BW Signature Collection
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Carmelite Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 134 out of 348 reviews
10 - Excellent
134
Rating 8 - Good. 125 out of 348 reviews
8 - Good
125
Rating 6 - Okay. 54 out of 348 reviews
6 - Okay
54
Rating 4 - Poor. 26 out of 348 reviews
4 - Poor
26
Rating 2 - Terrible. 9 out of 348 reviews
2 - Terrible
9
8.6/10
Cleanliness
8.2/10
Staff & service
8.4/10
Amenities
8.0/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
10/10 Excellent
Verified traveller
8 Sept 2023
Nice hotel in the middle of Aberdeen town center
We had a nice stay at this hotel. It is located in town center close to everything. Also close to the train station.
Good English breakfast.
Bizarre hotel in good location. Whole place felt grubby and poorly designed and furnished. Staff were asleep on chairs outside the rooms, really strange. No sense of customer service.
Bed uncomfortable. Electricity and light switches hard to work out and weird. No free parking, no parking at all, even though they advertised it.
Terrible.
Verified traveller
Stayed 1 night in Jun 2022
4/10 Poor
Richard
16 Jun 2022
Liked: Staff & service
Never Again
Where do I start with the Carmelite? Parking - although it does say that there is parking, there's not - you have to park in one of the carparks either in the shopping centre or the train station. On arrival I actually though the hotel was closed as it was in darkness and the door was locked - when I eventually got in to the hotel I was met by 2 rather large security guards who didnt actually understand why i was there - a member of staff did appear and looked a but shocked when I said had a reservation - not surprised as the hotel seems to be a half way house for migrants/immigrants at the moment which is a shame as i can imagine it was a lovely place to stay in beforehand. Sleep was interrupted several times through the night by shouting coming from other rooms and kids in the corridors early in the morning. Not 100% sure if the security guards are to keep people out or to keep people in? On departure - no hotel staff around just the security guards so I just gave them the key and hot footed it out of there as quickly as possible, A real shame as like I said earlier, this hotel was probably fantastic but it just needs some care and attention and to get back to being a proper hotel - I really do think that there should be something mentioned to people before booking the situation regarding their live-in guests/inmates.
Richard
Stayed 1 night in Jun 2022
6/10 Okay
Colin
11 Jun 2022
Recent visit
Staff were friendly enough and my room was fine. Disappointed that there was no bar or restaurant facilities as this wasn’t stated in the app.
Felt a bit unwelcoming as the front door was always locked, even during the day.
Breakfast was really good though, the chef can make a good omelette!!
Colin
Stayed 2 nights in Jun 2022
6/10 Okay
Jordan
17 May 2022
Jordan
Stayed 1 night in May 2022
6/10 Okay
Verified traveller
28 Mar 2022
unexpected, would not stay again
The place felt strange on arrival. There was a lot of randoms hanging around in the main reception area. I later realised that these were refugees/immigrants awaiting social housing and staying in temporary hotel accommodation on site.
I felt uncomfortable as a solo female traveller being what appeared to be the only paying guest on the premises.
That said, the staff were friendly and accommodate my request to move rooms to a room with a bath. Rooms dated but comfortable. Stayed on a room only basis.
Verified traveller
Stayed 1 night in Mar 2022
6/10 Okay
M
13 Mar 2022
Liked: Property conditions & facilities
Disliked: Cleanliness
Not as expected...
Looked amazing online, however in reality it's a little run down. We stayed in the Cabanel Suite which is one of the best rooms and can tell it badly needed refreshed. Paint needed touched up, loose carpet, really noisy annoying fan in the bathroom. Sleep wasnt great, kept hearing doors shut and there was a big draft at the window where the bed was so was cold. Wasn't the cleanest. The bath had a lot of brown and pink dirty marks?
Upon arrival it felt a little intimidating as there was always security guards at the front door. It turns out this hotel is currently housing a lot of refugees / illegal immigrants? We did not see anyone else there who I'd consider to be a paying guest so the atmosphere was pretty poor.
Stayed at hotel on 4th march 2022 what an awful experience, full of refugess, no bar or restaurant open and no atmosphere whay so every had i know this would never have stayed
Jennifer
Stayed 1 night in Mar 2022
10/10 Excellent
Julie
8 Sept 2021
Review
Reception staff very helpful on arrival,advised to park in car park, 5 mins walk away, as cheaper than outside the hotel, due to being in the Middle of the town centre. room very nice, bed very comfortably.
Barman couldn't do enough to help, nothing was too much trouble for him, what a credit to the hotel. Food beautiful, well presented.
Would definitely recommend,
Julie
Stayed 2 nights in Sep 2021
6/10 Okay
Verified traveller
6 Sept 2021
Lovely but rather noisey
Room was lovely however for the price of the room we expected a better sleep. Everything from outside could be heard resulting in not a great sleep for both nights of our two night stay. Booking a suite we expected a lovely relaxing atmosphere and the noise outside ruined this. Im aware this noise outwith the hotel cannot be controlled by the hotel but im sure there are some sound proofing measures that could be put in place. Or some way of explaining on the website which rooms are more peaceful.
Booked a room for one night. Room had the amenities we needed, however, there was a stain on the top of the duvet that looked questionable (pictured).
I was also charged twice for this room. The first member of staff I spoke to regarding this was unhelpful and rude, which was disappointing, especially considering the state of the bed. I spoke to a different member of staff the next day over the phone who was very helpful, however, and sorted out the double charge for me.
Overall, I would not recommend due to having a dirty duvet and unhelpful staff when we were at the location - it soured our visit.
Verified traveller
Stayed 1 night in Aug 2021
10/10 Excellent
Maxine
1 Sept 2021
Maxine
Stayed 1 night in Aug 2021
10/10 Excellent
David
28 Aug 2021
Excellent hotel in centre
Perfect location for a one-night stopover due to early morning train from Aberdeen. The station is a couple of minutes' walk away (not allowing for very slow traffic lights!). The service at reception was friendly and welcoming.
David
Stayed 1 night in Aug 2021
10/10 Excellent
Ben
28 Aug 2021
Ben
Stayed 1 night in Aug 2021
8/10 Good
Linda
14 Aug 2021
Comfy
Comfortable room, great for city centre. Hotel a little bit tired.
Linda
Stayed 2 nights in Aug 2021
10/10 Excellent
Jason
10 Jul 2021
Central location was excellent but the parking was off site a nearby multi storey 10 minute walk
Jason
Stayed 1 night in Jul 2021
10/10 Excellent
Rosalind
5 Jul 2021
my one night stay.
Rosalind
Stayed 1 night in Jul 2021
6/10 Okay
James
3 Jul 2021
Liked: Property conditions & facilities
Difficulty sleeping with noise from pigeons and seagulls as no double glazing.
James
Stayed 2 nights in Jun 2021
10/10 Excellent
Dan
23 Jun 2021
Dan
Stayed 1 night in Jun 2021
6/10 Okay
Verified traveller
14 Jun 2021
Liked: Cleanliness
After a rocky start we had a nice time
When we first arrived there was a mix up with our room (they had us down for a double room but we paid for exectutive king room), we then got the keys to room 103, as soon as we got in the room i wasnt happy. The room was not clean at all, so my husband went down to management and they apologised for the mess and moved us to a lovely clean room after that and gave us a bottle of prosecco on ice.
The hotel had a wedding on so the staff were busy but the staff was friendly and the cocktails were amazing.
After a stressful start, it was a lovely break away.
Verified traveller
Stayed 1 night in May 2021
6/10 Okay
Victor
7 Jun 2021
Liked: Property conditions & facilities
Victor
Stayed 1 night in Jun 2021
10/10 Excellent
James
31 May 2021
James
Stayed 1 night in May 2021
8/10 Good
Verified traveller
31 May 2021
Nice sized room great bath and shower. The room looked a little worn and slightly dusty but apart from that good one night stay.
Verified traveller
Stayed 1 night in May 2021
8/10 Good
JAMES
19 May 2021
JAMES
Stayed 1 night in May 2021
6/10 Okay
David
15 May 2021
Grand old dame.
Clean and comfortable but has the air of a grand dame slightly past her prime. The team were friendly and I get the impression that they are making improvements all the time. Solid 6/10. Parking is easy nearby- several multi stories. Cheapest is college road£6 /24 hours.