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Reviews of Narayans Leela Inn

3 out of 5
Narayans Leela Inn
33, Jal Darshan Market, RMV School Road, Near Gulab Bagh Garden, Udaipur, Rajasthan

Reviews

6.0
Rating 10 - Excellent. 1 out of 3 reviews" "
Rating 8 - Good. 0 out of 3 reviews" "
Rating 6 - Okay. 1 out of 3 reviews" "
Rating 4 - Poor. 0 out of 3 reviews" "
Rating 2 - Terrible. 1 out of 3 reviews" "

7.4/10

Cleanliness

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Alvaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
he rooms are large, well furnished, cool A/C, TV, good WiFi and very clean as well as the bathroom. The location can not be better. Few Restaurants, convenience store and ATM around the corner and between 20 minutes walk to Lake Pichola and the City Palace. The staff was very nice and friendly, specially the manager always helping with my requests. Highly recommended.
Stayed 4 nights in Jan 2020
Response from Expandhotels on 1 Mar 2020
Dear Alvaro, Greetings from Hotel Narayans Leela inn, Udaipur!!! Thanks for sharing your experience with us, We are happy that we matched with your expectations and will continue. Once again Thanks for your review, awaiting your next visit, Team Narayans Leela Inn, Udaipur

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
highly unrecommendable
Everything was okay until we reached the hotel after a long 8 hours of drive to the hotel. The staff at front desk didn't knew or couldn't trace our booking for about 30 min. Finally once we checked in to our room and I asked for the wifi password. They said, you'll have to come to the ground floor to access wifi. It was my first experience with any hotel that I can't access wifi from my room. Adding to that, the staff was rude to explain things and a lot of back and forth for basic documentation.
Response from Expand Hotels on 29 Jul 2018
Dear Valuable Guest, Greetings From Narayans Leela Inn,Udaipur!!! We are apologize for inconvenience happens with you, here we would like to bring few points 1. Due to technical error our team unable to retrieve voucher from Expedia that was a technical error between our software and Expedia that was sorted out as we had this information from our front office team. 2. About Wifi, Earlier when you had check in we were giving only at public area but when you informed us we did our entire property wifi enabled 3. Our staff always keep guest happy while their stay, front office team's intention was not to hurt you he was trying to give you procedure to get your device get enabled wifi in public areas Once again we apologize inconvenience please visit again. Team Narayans Leela inn,Udaipur.

6/10 Okay

Ioannis

Μέτρια επιλογή
Φτάσαμε νωρίτερα στο ξενοδοχείο. Μας εξυπηρέτησαν και μπήκαμε στο δωμάτιο στις 10. Τα σεντόνια δεν είχαν αλλαχτεί και η μια μαξιλαροθήκη ήταν κομμένη. Ζητήσαμε να μας τα αλλάξουν και έγινε άμεσα. Το δωμάτιο μέτριο. Στο μπάνιο υπήρχε πάντα ζεστό νερό. Η σύνδεση του WiFI ελλιπής. Δεν αποτελεί την καλύτερη επιλογή μιας και ήταν λίγο ακριβή η τιμή του. Η εξυπηρέτηση κάποιες φορές άμεση κάποιες φορές θα έλεγα πάνω από 30 λεπτά. Μεγάλο πρόβλημα η ελλιπής γνώση των Αγγλικών.
Stayed 2 nights in Nov 2018