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Reviews of Downtown Prime - A Boutique Hotel Udaipur

3 out of 5
Downtown Prime - A Boutique Hotel Udaipur
6/16 Sector 14 Hiran Magri, Udaipur, RJ

Reviews

9.0

Wonderful

Rating 10 - Excellent. 7 out of 10 reviews" "
Rating 8 - Good. 1 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about this hotel. Clean, staff are amazing. New. I would recommend this hotel for family and friends
Stayed 1 night in Mar 2024
Response from Downtown Prime - A Boutique Hotel Udaipur on 13 Mar 2024
Dear Nada,Thank you so much for your positive feedback! We are thrilled to hear that you enjoyed your stay with us and found our hotel clean with amazing staff. We appreciate your recommendation and look forward to welcoming you, your family, and your friends back in the future!Thanks and Regards,Downtown Prime - A Premium Boutique Hotel Udaipur

10/10 Excellent

Omkar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel!
Lovely design! Such a nice space to be in. Excellent Hospitality
Stayed 2 nights in Jan 2024
Response from Downtown Prime - A Boutique Hotel Udaipur on 29 Jan 2024
Dear Omkar,Thank you so much for your lovely review! We're thrilled to hear that you enjoyed the design and atmosphere of our hotel. Providing excellent hospitality is always our top priority. We hope to welcome you back soon for another wonderful experience at Downtown Prime - A Premium Boutique Hotel Udaipur.Thanks and Regards,Downtown Prime - A Premium Boutique Hotel Udaipur

10/10 Excellent

Hema

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay. Property is nice and rooms are very comfortable. Decor is modern and pleasing. Staff's service is excellent and very helpful. One suggestion is they could have full screens made for the Jacuzzi when people are using it, so that the experience is more private. Dinner at the rooftop was memorable and we enjoyed the love music by a young artist. Great place and would love to come back again in the future.
Stayed 2 nights in Dec 2023
Response from Downtown Prime - A Boutique Hotel Udaipur on 13 Mar 2024
Dear Hema,Thank you for sharing your wonderful feedback! We are thrilled to hear that you had a great stay with us and enjoyed our comfortable rooms, modern decor, and excellent service from our staff. Your suggestion about full screens for the Jacuzzi is noted, and we appreciate your valuable input. We are glad you had a memorable dining experience at our rooftop restaurant and enjoyed the live music. We look forward to welcoming you back for another fantastic stay in the future!Thanks and Regards,Downtown Prime - A Premium Boutique Hotel Udaipur

6/10 Okay

Nikhil

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Mixed bag! Pros: - good and helpful staff - new property, very clean and modern interiors Cons: - situated at a very odd place. There is a labour market besides the hotel so mornings are very noisey. - hotel architecture is weird. There is a central big lobby running up and down the hotel and any staff movements are heard in the room. - Since restaurant and bar is just above the rooms , the music they play at night is very much audible inside the rooms - checkout time is 10 am! Thats too early given that breakfast finishes at 11 am. Also most hotels have checkout at 12. - our room’s bathtub didn’t drain so we had to call the staff everytime to drain it. - their breakfast has very limited options. Also weirdly, they make and buy food on demand? We reached for breakfast around 9-10 and food was finishrf everytime. They made stuff on demand which is understandable and good (less waste) but the staff went to nearby shops to buy the stuff needed 😄 They never checked for themselves what items were finished, we had to tell them for each and every item that was finished. - Lift is too small to fit even 4 people. But overall it was a comfortable stay and the staff is very cooperative.
Response from Downtown Prime - A Boutique Hotel Udaipur on 13 Mar 2024
Dear Nikhil,Thank you for sharing your feedback with us. We're glad to hear that you found our staff helpful and enjoyed the modern interiors of our new property. We appreciate your valuable comments regarding the noise from the surrounding area and the architectural layout of the hotel. Your feedback about the music from the restaurant and the checkout time is duly noted. We apologize for the inconvenience caused by the bathtub drainage issue and the limited breakfast options. We will work on improving these aspects to enhance the overall guest experience. We're delighted that you found your stay comfortable and that our staff was cooperative. We hope to welcome you back for an even better experience in the future.Thanks and Regards,Downtown Prime - A Premium Boutique Hotel Udaipur

6/10 Okay

Nikhil

Stayed 4 nights in Dec 2023
Response from Downtown Prime - A Boutique Hotel Udaipur on 13 Mar 2024
Dear Nikhil,Thank you for taking the time to rate your experience with us. We value your appreciate your rating.Warm regards,

8/10 Good

Monalisa

Travelled with family
Liked: Cleanliness, staff & service
It was pretty new
Stayed 3 nights in Nov 2023
Response from Downtown Prime - A Boutique Hotel Udaipur on 13 Mar 2024
Dear Monalisa,Thank you for your feedback. We're glad to hear that you found our hotel to be pretty new during your stay. We're committed to providing our guests with a fresh and contemporary experience, and we're delighted that you noticed our efforts in maintaining a modern environment.We look forward to welcoming you back for another great stay in the future.Warm regards,

10/10 Excellent

SUNILA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone were pleasing. The staff helped us to plan better. Food was delicious.
Stayed 3 nights in Oct 2023
Response from Downtown Prime - A Boutique Hotel Udaipur on 13 Mar 2024
Dear Sunila,Thank you for your kind words! We are thrilled to hear that you had a great experience with us. Our team always strives to provide excellent service and delicious food to our guests. We look forward to welcoming you back to Downtown Prime - A Premium Boutique Hotel Udaipur soon!Thanks and Regards,Downtown Prime - A Premium Boutique Hotel Udaipur

10/10 Excellent

Parul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great choice for UDR
couldn't find a better property & will gladly recommend it to travellers whilst exploring the city. This was a brand new hotel with fabulous staff who were able to respond to all requests with a sense of urgency & accuracy
Stayed 4 nights in Sep 2023

10/10 Excellent

Parul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
my new favourite in Udaipur
fantastic new hotel with amazing staff - super clean & hospitable
Stayed 1 night in Sep 2023

10/10 Excellent

sirivan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will recommend friends to use the service. Everything is good. The staff are polite.
Stayed 1 night in Feb 2024
Response from Downtown Prime - A Boutique Hotel Udaipur on 7 Feb 2024
Dear Sirivan,Thank you so much for your kind words and for recommending our service to your friends! We're delighted to hear that you had a wonderful experience with us. Our team takes great pride in providing polite and helpful service to our valued guests like you. We truly appreciate your support and hope to welcome you and your friends back soon!Thanks and Regards,Downtown Prime - A Premium Boutique Hotel Udaipur