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"Upgraded with reservation to king bed room on 18th floor of hotel. Granted two free beverages out of mini bar, excellent front desk and housekeeping service. Delicious added buffet breakfast."

"The front desk staff was exceptional: polite, helpful, and very accommodating. We arrived at 6:30am flying all night from Los Angeles and didn't get good sleep on the plane. We asked if we could pay extra to check in early, even though there was no room available at that time, they tried and moved things around and was able to get us checked in at 9am with just a small early check in fee. We had our much needed rest in the hotel before heading out in the afternoon. I especially wanted to call out Carmen and her staff in helping us."

"The over all impression is very good, including service, facility is a bit old but is still clean except for the carpet which is too old to be clean."

"Polite. Clear and good setting"

"Good quality hotel"

"I came with my young kids and elderly parents. This hotel has such a rich history, it was an amazing experience. Yes it is not the fancy modern style hotel, but it is incredibly well maintained. The rooms are spacious, the lobby very grandeur with wonderful live piano/violin concert every night (yes, every night). The buffet breakfast/lunch was wonderful. The view outside is so beautiful. I would definitely recommend this hotel and stay here again."

"5 star for sure. Only pitfall is the 3 pm check in is incoveint for early bird travelers."

"Can't handle the smell of food on the hall way."