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Reviews of Arcadia Mansion

2.5 out of 5
Arcadia Mansion
397/46 Second Road, Soi 14, Nongprue, Banglamung, Pattaya, Chonburi

Reviews

7.4

Good

Rating 10 - Excellent. 10 out of 47 reviews" "
Rating 8 - Good. 18 out of 47 reviews" "
Rating 6 - Okay. 14 out of 47 reviews" "
Rating 4 - Poor. 2 out of 47 reviews" "
Rating 2 - Terrible. 3 out of 47 reviews" "

7.2/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Disliked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

SAEED, Subang Jaya

Everything was fine
Stayed 2 nights in Dec 2023
Response from manager on 29 Jan 2024
thank you

4/10 Poor

Robert

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
We stay frequently in Pattaya hotels. Our usual choice was unavailable, so we, two couples, stayed at Arcadia Mansion. The level of customer service at reception was atrocious. Both of our parties had seperate disagreements with different reception staff, making both groups unhappy. One of the reception staff let down the tires on our car. That’s how bad this place is. It is a shame, because, while the hotel is run down, it has potential, if better managed. There are too many better places in Pattaya, to justify a stay at Arcadia Mansion.
Stayed 1 night in Dec 2023
Response from manager on 19 Jan 2024
I have asked the staff and no one done what you allege.

6/10 Okay

Lucky

Liked: Cleanliness, staff & service
Good for the price.
The room was adequate. The room smelled I think from the AC and I couldn't turn up the temperature. Room was clean and the refrigerator, television and wifi worked well. Very small balconey. No pool. Staff was friendly and helpful. Still it was good for the price.
Stayed 22 nights in Apr 2023

10/10 Excellent

janet

Stayed 19 nights in Nov 2022

10/10 Excellent

Michael D

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good clean Basic
Nice basic accommodations Up a side street 2 blocks from the beach For the price i was happy. Comfortable bed Right next to an older mall Could have used a bit more water in the shower Lobby closes at 8pm so becsure to carry the Front Door key they provide
Stayed 3 nights in Nov 2022

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I stayed at this hotel over ten years ago when it was first built and this is my only reason for booking the place for a few untill i found a condo to rent. When i got there after not seeing the place since that first time staying there i noticed right away that the inside of the hotel looks really old, like 80's old. I get to my first room and it look bad and the toilet wasn't cleaned and still had crap inside of it . The walls were dirty and in serious need for some fresh paint. The decor looked like the 80s, they've really let this place go. I requested another room and was given the option between two. I picked the better of the two crappy rooms, but ill tell ya, it took everything in me not to say screw the money and just leave, but then i realized im not rich and had to stick it out. If you dont care what kind of room you sleep in, this is your room. Good Luck!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in May 2019

8/10 Good

Tim

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Great Location, Spacious Room
The location is excellent; at the end of a small dead-end soi so very quiet, but still right in the heart of Pattaya Central, so very near all the attractions of that area. The room was spacious and adequate, cleaned every day, reasonable wifi, powerful aircon, hot water all day, working fridge and kettle, international channels on the TV. Negatives: 1) The aircon unit leaked loads of water continually; so much that 2 buckets needed to be placed underneath to prevent a flood. Nobody attempted to fix it. 2) The advertised balcony was tiny and triangular; not somewhere you would actually want to sit and use. 3) Only liquid soap was provided in the bathroom, but no shampoo or other toiletries.
Stayed 7 nights in May 2019

2/10 Terrible

SHARN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couple of the staff members was very rude, I only stayed there because my friend from Australia had already booked there. Wouldn't recommend anyone to stay there and my friend that I met there as I live in Hua Hin wouldn't go back either.
Stayed 2 nights in Apr 2019

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. This is an inexpensive hotel that has facilities to match but the staff are good.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
No hot water Shower hose very short a shower is in the bath
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, room comfort
Not to bad , wi fi in room sporadic , room nice and clean and very spacial
Stayed 21 nights in Nov 2018
Response from R.Kanda on 9 Jan 2019
Thank you very much for taking the time to write a review .Thank you again for your stay with us. Look forward to reserve you again next time.

8/10 Good

Dale

Great hotel for the money. Very close to all amenities. Within walking distance to two major malls. The hotel it self is a little dirty and old but again good value.
Stayed 6 nights in Nov 2018
Response from R.Kanda on 9 Jan 2019
Thank you very much for taking the time to write a review Thank you again for your stay with us. Look forward to reserve you again next time.

8/10 Good

Verified traveller

Stayed 3 nights in May 2018

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities
economical to everything
was a good stay i had here, apart from the terribly HARD BED, electric kettle for making coffee supplied, but need to bring your own, overall i i would rate this place a 7/10 all round

6/10 Okay

Andrew

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2017

6/10 Okay

Bård

Greit hotell i sentrum av Pattaya
Stayed 4 nights in Jan 2024
Response from manager on 29 Jan 2024
thank you

6/10 Okay

Bård

Liked: Cleanliness, staff & service
Disliked: Room comfort
Helt ok hotell. Veldig sentralt !
Helt ok hotell. I blindgate, lite støy dag og natt ! Store, fine rom. Heis.Veldig harde senger ! Sentral beliggenhet ! Kort gangavstand til det meste !
Stayed 2 nights in Jan 2024

8/10 Good

José Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel cómodo.
Buena.
Stayed 27 nights in Nov 2023

10/10 Excellent

Hao chan

Stayed 1 night in Dec 2023

6/10 Okay

MIKINORI

Travelled with group
Disliked: Staff & service, property conditions & facilities
古さは仕方ない
バスタブがあるのが魅力で宿泊を決めました。セントラルフェスティバルにも徒歩１０分以内なのでよかった。設備等の古さは安いので仕方がないと思います。ホテル前の洗濯屋の犬がよく吠えるので目が覚める。
Stayed 4 nights in Dec 2023

6/10 Okay

Ulf

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 21 nights in Aug 2023

10/10 Excellent

Tommy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Helt ok hotell bra läge i en återvändsgränd lugnt läge städning och byte av handduk varje dag
Stayed 7 nights in Apr 2023

10/10 Excellent

Koji

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2023

6/10 Okay

Hideaki

Disliked: Cleanliness, property conditions & facilities
ヤモリとカビ
ヤモリが部屋の中を歩いていた。バスルームのシャワーのあたりにカビが生えていた。
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

8/10 Good

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 18 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Personal ist sehr nett. Im hotel ist Lift, was besonders feur die Rollstuhlfahrer sehr wichtig ist. Vom hotel aus kann man zu Fuss oder mit dem Bat-Bus alles erreichen. Ich bin sehr zufrieden.
Stayed 9 nights in Jul 2019

8/10 Good

Verified traveller

Liked: Staff & service, amenities
Stayed 11 nights in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Natürlich ist dieses Hotel nicht mit einem Hilton zu vergleichen. Klar ist die Einrichtung etwas in die Jahre gekommen aber alles funktioniert einwandfrei, man hat Kühlschrank, TV, safe und Klima auf dem Zimmer. Nicht wundern wenn andere Gäste schreiben es gäbe kein warmes Wasser. Dafür muss man den hebel in der Dusche auf kalt stellen. Scheint wohl in allen Zimmern verkehrt angeschlossen. Lage sehr gut da mitten in pattaya aber in einer ruhigen Nebenstraße sodass es keinen Krach von Bars oder der Straße gibt. Wie gesagt alles nicht auf dem neusten Stand aber insgesamt sehr preiswert und angemessen
Stayed 3 nights in Mar 2019

8/10 Good

luigino

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

6/10 Okay

mikael

Stayed 3 nights in Mar 2019

4/10 Poor

Niko

Ainoastaan lyhyille ihmisille
Suihku on max 160cm pitkälle henkilölle. Huoneessa ei ole mitään esim. saippuaa, käsipyyhettä tai mitä yleensä hotellihuoneessa on valmiina.
Stayed 4 nights in Feb 2019

8/10 Good

Stefan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2019

8/10 Good

Cor

Liked: Cleanliness, staff & service
Acceptabel.
Ondanks dat het hotel in het drukke centrum ligt is het binnen vrij rustig. De ontvangst was goed, aardig en behulpzaam personeel. Ruime kamer. Badkamer is wat verouderd. Het bed was voor mij wat hard.
Stayed 3 nights in Feb 2019

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Facility too old. Not easy to found and etc. Service not really very good.
Stayed 4 nights in Jan 2019

6/10 Okay

Tz

Liked: Staff & service, room comfort
Stayed 3 nights in Jan 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Dec 2018
Response from R.Kanda on 9 Jan 2019
Thank you very much for your stay with us

8/10 Good

José Raúl

Liked: Cleanliness, staff & service, room comfort
Hotel cómodo.
Lo único negativo es que al entregar la llave en recepción el día que regresaba a España la recepcionista intentó cobrarme la habitación (27 noches) que había pagado con varios meses de antelación. Tuve que enseñarle la reserva, donde figuraba que estaba pagado y el cargo en la tarjeta de crédito para evitar que me estafara. Desgraciadamente los intentos de estafa son frecuentes en Tailandia y conviene llevar copia de todos los pagos realizados.
Stayed 27 nights in Nov 2018
Response from R.Kanda on 9 Jan 2019
Dear Costomer, Thank you very much for taking the time to write review. We are so sorry to know the story and would like you to please accept my sincere apologies .

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Dec 2018
Response from R.Kanda on 9 Jan 2019
Thank you very much for your stay with us

8/10 Good

kobori, 日本、神奈川県

Liked: Staff & service
全ての娯楽に便利なロケーション
ビーチロード、バービア街、レストラン等徒歩圏内なのにソイから奥まっているので騒がしくありません。 ホテル自体は特徴はありませんが、価格面を考えればオススメのホテルの一つです。
Stayed 2 nights in Jun 2018

10/10 Excellent

Marinette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enchantés !!!
Vraiment, nous sommes parfaitement satisfaits. Le personnel est très sympathique. Très bon accueil. Le rapport qualité/prix est très correct. Nous avons occupé 2 chambres du 8/07 au 4/08/2017.
Stayed 28 nights in Jul 2017

6/10 Okay

Verified traveller

พนักงานเช็คการจองผิดพลาดบ่อยครับจองไว้สองห้องบอกว่าห้องเดียวและเครื่องทำน้ำอุ่นไม่ค่อยดีครับในห้องอาบน้ำ

6/10 Okay

Reza

Liked: Cleanliness, property conditions & facilities
Bekvämt
Ganska bra.